Categories of secretaries
ID:CVCTS
Video Overview
"The word secretary means different things to different people. Some may think of a secretary as someone who answers a phone and merely does typing and filing. Others may regard a secretary as a high-profile person who provides a full range of support to those in management positions. There is no established job description for secretary. The role of a secretary differs from organisation to organisation. Aspects that have a bearing on a role description will include the size and the structure of the organisation, the nature of the activities within the organisation, the position of the manager within the organisation’s hierarchy, how much is delegated to the secretary, whether the secretary works exclusively for one person or for a number of persons, and the secretary’s physical positioning in relation to the manager’s office. Therefore, we can say that there are different categories of secretaries. This tutorial deals with those categories – it looks at what these
categories are, the qualifications, qualities and experience required, and the duties and responsibilities involved. "
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